Imperial Limousines
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Booking Terms and Conditions

All bookings are subject to our terms and conditions and failure to read or understand them does not absolve our right to enforce them.

Booking a car

Once you have decided on the time, date and car you require, Imperial Limousines will issue you a quotation at which time a 25% deposit is due and payable. The booking will not be confirmed until the deposit is received.
The balance due is to be paid no later than forty eight hours before the scheduled booking.
Payment can be made by direct credit, personal cheque or cash.

Cancellation

Should you cancel your booking then a refund will be provided as follows:

  • Within 10 days of the booking date, no refund.
  • Between 11 and 30 days from the booking date, a 50% refund.
  • Over 31 days before the booking date, a 100% refund.

Should we obtain an alternative booking for that date, following your cancellation, then a full refund of your deposit, regardless of the cancellation period will be made to you.

Conditions

  • The person making the booking is considered to be the hirer and accepts all responsibility for the actions of the party members.
  • Only the numbers of passengers, for which the vehicle has been licensed for will be carried.
  • Where the seat belts are fitted it shall be the responsibility of the hirer and party to ensure they are used.
  • The hirer shall be responsible for the conduct of all and any passengers in their during the hire period. We reserve the right to terminate a hire for unruly and or abusive behaviour, thus forfeiting all and any deposits and fees paid. This is at the sole discretion of the chauffeur.
  • All our vehicles are NON SMOKING and drug free. Possession or consumption of illegal drugs and smoking are not permitted. Violation will result in the immediate termination of the hire with forfeiture of all deposits and fees paid.
  • No alcohol is permitted for anyone under the age of 18 years. Red wine is prohibited.
  • Any personal effects left in our vehicles during the hire period are the sole responsibility of the hirer.
  • While we endeavour to provide the vehicle of your choice, we reserve the right to provide an alternative vehicle should there be a mechanical or other problem, which cannot be resolved. Should an alternative vehicle be used then we will refund 50% of your hire charge.
  • No further compensation or liability for consequential loss or disappointment will be accepted by Imperial Limousine's.
  • We accept no responsibility for any interruptions caused by events beyond our control during the hire period, such as road/traffic conditions, delays or incidents. All attempts will be made to comply with the agreed time frames.
  • Difficult strains caused by spilling or sickness and any damage caused to the vehicle or equipment by the hirer or any party members will be paid for by the hirer at the cost required to rectify as invoiced by Imperial Limousines.

Overtime

The hirer expressly agrees to pay immediately, or make arrangements to pay for any extended time periods over the initial time requested, charged in fifteen minute intervals based on the hourly rate already quoted at the time of booking. Please note overtime is not always available so consider carefully how long you want the vehicle for. Should your car not be able to accommodate extended time the driver will advise you and shall depart at the time required to for fill any other commitments that may be in place.

General

Our vehicles are fully licensed as Passenger Service Vehicles, hold current Certificates for Fitness, are fully insured and will be driven only by Passenger Service endorsed chauffeurs.

We reserve the right to cancel your reservation if we have not received final payment prior to your booking.

If limousine rental is to be by a person under 18, payment of invoice acknowledges terms and conditions have been read, understood and accepted by a parent or guardian.

 
Turning your dreams into magic moments

Imperial Limousines | Phone 021 380 866

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131 Vickerman Street, Grovetown Blenheim, Marlborough 7202
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